Live LinkedIn Help via Online Chat for Premium Accounts

Don’t you just love it when you can actually chat with a real person online for help with an issue? Online chat provides immediate assistance and answers to questions. Premium LinkedIn users can take advantage of this opportunity.

I recently discovered this option when I had an issue. My profile was not displaying all the new connection requests that I was receiving. I was notified through email that an individual wanted to connect with me but the connection request did not show up on my profile. My chat session with LinkedIn revealed that this is a current issue with some profiles and their technicians are trying to fix this glitch.

The LinkedIn online chat is hard to find so I have provided screen shots below to show you how to get there. It is available M-F 9am EST through 5pm EST.

Hover over your small photo on the top right of your profile. You will see a list of options. Choose the Help Center. 

Once you arrive at the Help Center go to the very bottom of the page. You will see Online Chat. LinkedIn is testing this feature, so you'll have to check to see if you're part of the trial.